Privacy Policy

What Information We Collect

When you enquire about a tour, reserve a spot, or book a trip with us, we may collect:

• •Identification: Full name, nationality, date of birth, passport number (only when required for permits, visas or domestic flights)
• •Contact: Email address, phone number, WhatsApp number, home address
• •Trip details: Tour preferences, dates, group size, dietary needs, medical or fitness information you choose to share with us
• •Payment information: When the time comes for payment, we collect what is needed to process it (bank details, wire transfer details, or card information depending on method). We do not store full card numbers on our website.
• •Website data: Basic analytics — pages visited, browser type, approximate location — to understand how our site is used.

How We Use Your Information

We use what you share with us only to:

• •Plan, confirm, and run your trip
• •Apply for trekking permits, climbing permits, restricted area permits, and visas on your behalf
• •Book flights, hotels, transport, and guides
• •Contact you about your booking
• •Respond to enquiries
• •Improve our website and services
• •Comply with Nepali government and tourism authority requirements

We will never sell, rent, or share your information for advertising or marketing by other companies.

Who We Share Information With

To run your trip, we share necessary information with:

• •Nepal Government bodies — Department of Tourism, Immigration, the National Trust for Nature Conservation, the Nepal Mountaineering Association, and similar (when permits or visas require it)
• •Service partners — hotels, airlines, guides, drivers, and Sherpa teams who need details to provide their part of your trip
• •Banks and payment processors — when handling payments

We share only what each party needs, nothing more.

How Long We Keep Your Information

We keep your trip records for as long as is reasonable for accounting, legal, and future reference purposes — typically up to seven years for completed bookings. You can request deletion of your records at any time, except where Nepali law requires us to retain them.

Your Rights

You can ask us at any time to:

• •See what information we hold about you
• •Correct anything that is wrong
• •Delete your records (where the law allows)
• •Stop using your information for any non-essential purpose

To make any of these requests, email us at info@templefronttours.com.

Cookies and Website Data

Our website uses minimal cookies — only what is needed to make the site work properly (such as remembering your preferred language). We do not use advertising cookies or sell your browsing data.

Children's Privacy

Our services are intended for adult travellers and their accompanying minors. We do not knowingly collect personal information directly from children under 16 — any such information should come through a parent or guardian as part of a family booking.

International Visitors

Our travellers come from all over the world. By booking with us, you understand that your information will be processed in Nepal and shared with the necessary partners in Nepal, India, Bhutan, Tibet, or wherever your trip takes you.

Security

We use industry-standard practices to protect your information — secure database hosting, encrypted connections, and limited access. No system is perfectly secure, but we treat your information seriously.

Changes to This Policy

If we update this policy, we will change the "Last updated" date at the top of this page. For significant changes, we will notify travellers with active bookings by email.

Contact Us

If you have any questions or concerns about your privacy with us:

• •Email: info@templefronttours.com
• •WhatsApp: +977 9851007885
• •Office: Thamel, Kathmandu, Nepal